REal Solutions

Staff Augmentation

Staff Augmentation

Finding the right people to support your company’s mission is an art.  Unlike other companies, Loreto Consulting only focuses on Contact Centers.  We understand the importance of finding the right talent to support your contact center.  Having years of contact center experience, LC is highly qualified to find your company the right talent.  Finding someone to fill a seat is not enough.  We know how high attrition can be in contact centers, that is why we carefully select the right individuals to support your organizational goals.

Looking to bid on a government contract?  We have you covered.  As a trusted small business partner, we will provide highly skilled personnel to augment your company needs.  As an SBA HUBZone certified firm, we will assist you in procuring the work.  Starting from proposal submission all the way through the life of the contract.

Our Approach:

LC interview and assessment process allows us to validate not only the skills and competencies of the candidates we place, but also to understand their individual goals and motivations. We understand that your organization is unique, so we create a customized assessment, interview and selection process to identify candidates for your contact center.

With a comprehensive range of staffing services including temporary, temp-to-hire and direct hire, we connect you to the right resources that generate the results you want in the call center. We are detail-oriented and understand what matters to you and your customers.

Talent We Staff:

  • Customer Service Representatives
  • Team Leads
  • Supervisors
  • Bilingual Customer Service Representatives
  • Content Specialists
  • Quality Analysts/Managers
  • Trainers

 

Looking for a specific position?  Let us know!  We are here to assist you with your contact center staffing needs.

Office

722 E Market St.
Suite 102-AW
Leesburg, VA 20176

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