Businesses and governments are increasingly asking employees to work from home or are shifting work to employees in less affected regions to maintain business continuity and handle large swings in interaction volume during the COVID-19 (Coronavirus) outbreak. NICE inContact is supporting contact centers during this crisis. Between now and April 15, 2020 we are offering CXone@home – a no charge option to use NICE inContact CXone, our enterprise-grade cloud contact center platform, for businesses and governments to move their agents to a work-from-home environment within 48 hours.211, 311, and similar emergency service providers will also receive free unlimited voice ports to assist with expected volume increases. If you want to learn more, please visit