Contact Center Solutions

Multi-channel contact center support, while delivering best in class customer service.

Service Desk Support

Outsource your IT service desk needs to our professionals.

Customer Experience (CX)

Customer engagement through the effortless experience.

Staff Augmentation

Helping clients find the right talent to support their company vision.

Contact Center Solutions

Multi-channel contact center support, while delivering best in class customer service.

Service Desk Support

Outsource your customer support needs to our professionals.

Customer Experience (CX)

Customer engagement through the effortless experience.

Staff Augmentation

Helping clients find the right talent to support their company vision.

We Build Lasting Relationships
Between Candidates
& Businesses

Loreto Consulting is a Minority owned, HUBZone certified business dedicated to providing sound, superb, and timely solutions and advice on strategic issues and challenges. Loreto Consulting provides its customers with highly skilled and experienced professionals dedicated to the very best support available on all different types of projects.

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Customer Service Representative

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Contact Center Supervisor

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Industry News

Are You Ready for the Future of Customer Service?

This is a great article published by ICMI on what you should be looking for in outsourcing a trusted contact center partner. The piece about the agent workforce is very insightful, detailing how technology is stepping in to handle tier 0 interactions, leaving agents...

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