Contact Center Solutions

Omni-channel contact center support, while delivering best in class customer service.

Customer Experience (CX)

Customer engagement through the effortless experience.

Staff Augmentation

Helping clients find the right talent to support their company vision.

Contact Center Solutions

Cloud based Omni-channel contact center solutions, while delivering best in class customer service.

Customer Experience (CX)

Customer engagement through the effortless experience.

Staff Augmentation

Helping clients find the right talent to support their company vision.

We Build Lasting Relationships
Between Candidates
& Businesses

Loreto Consulting is a Minority owned, HUBZone certified business dedicated to providing sound, superb, and timely solutions and advice on strategic issues and challenges. Loreto Consulting provides its customers with highly skilled and experienced professionals dedicated to the very best support available on all different types of projects.

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Industry News

Should you add chat to your Contact Center?

The evolution of contact centers has changed how customers interact with companies.  Customers want fast results and they want to do it in their channel of choice.  That is why offering a variety of methods for customers to get in contact with your company,...

4 Ways Agents Can Help Create the Ideal Customer Journey Map

“What’s important to remember is that customer journeys aren’t created; they’re discovered…” Jake Sorforman of Gartner Agents play a vital role when it comes to your contact center.  By interacting with your customers on the daily, they witness first-hand what their...

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722 E Market St.
Suite 102-AW
Leesburg, VA 20176

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