Contact Center Solutions
Multi-channel contact center support, while delivering best in class customer service.
Service Desk Support
Outsource your customer support needs to our professionals.
Customer Experience (CX)
Customer engagement through the effortless experience.
Staff Augmentation
Helping clients find the right talent to support their company vision.
We Build Lasting Relationships
Between Candidates
& Businesses
Loreto Consulting is a Minority owned, HUBZone certified business dedicated to providing sound, superb, and timely solutions and advice on strategic issues and challenges. Loreto Consulting provides its customers with highly skilled and experienced professionals dedicated to the very best support available on all different types of projects.
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Industry News
Is UCaaS the Work From Home Solution?
As companies scramble to deploy solutions that enable their employees to work from home effectively. A Unified Communications as a Service (UCaaS) solution provides the tools for collaboration, communication and coordination. It is time to get your work from home...
COVID-19 Business Continuity Resources
Businesses and governments are increasingly asking employees to work from home or are shifting work to employees in less affected regions to maintain business continuity and handle large swings in interaction volume during the COVID-19 (Coronavirus) outbreak. NICE...
Definitive Logic Case Study
Definitive Logic – Internal Service Desk Case Study Implemented in: 6 weeks Ticket Volume/Month: 500+ Internal Support Teams: 8 Agents: 8 Light Agents: 74 Being one of the most sought out IT consulting firms and a preferred technology partner for the federal...
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722 E Market St.
Suite 102-AW
Leesburg, VA 20176
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