Contact Center Solutions

Multi-channel contact center support, while delivering best in class customer service.

Service Desk Support

Outsource your IT service desk needs to our professionals.

Customer Experience (CX)

Customer engagement through the effortless experience.

Staff Augmentation

Helping clients find the right talent to support their company vision.

Contact Center Solutions

Multi-channel contact center support, while delivering best in class customer service.

Service Desk Support

Outsource your customer support needs to our professionals.

Customer Experience (CX)

Customer engagement through the effortless experience.

Staff Augmentation

Helping clients find the right talent to support their company vision.

We Build Lasting Relationships
Between Candidates
& Businesses

Loreto Consulting is a Minority owned, HUBZone certified business dedicated to providing sound, superb, and timely solutions and advice on strategic issues and challenges. Loreto Consulting provides its customers with highly skilled and experienced professionals dedicated to the very best support available on all different types of projects.

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Industry News

4 Ways Agents Can Help Create the Ideal Customer Journey Map

“What’s important to remember is that customer journeys aren’t created; they’re discovered…” Jake Sorforman of Gartner Agents play a vital role when it comes to your contact center.  By interacting with your customers on the daily, they witness first-hand what their...

How to provide an effortless Customer Experience

Reducing customer effort is essential when it comes to enhancing the customer experience.  Consumers today want their lives to be as easy as possible.  Businesses hoping to compete in this modern marketplace need to adapt their customer-facing strategies to...

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