Contact Center Solutions
Multi-channel contact center support, while delivering best in class customer service.
Service Desk Support
Outsource your customer support needs to our professionals.
Customer Experience (CX)
Customer engagement through the effortless experience.
Staff Augmentation
Helping clients find the right talent to support their company vision.
We Build Lasting Relationships
Between Candidates
& Businesses
Loreto Consulting is a Minority owned, HUBZone certified business dedicated to providing sound, superb, and timely solutions and advice on strategic issues and challenges. Loreto Consulting provides its customers with highly skilled and experienced professionals dedicated to the very best support available on all different types of projects.
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Industry News
How to provide an effortless Customer Experience
Reducing customer effort is essential when it comes to enhancing the customer experience. Consumers today want their lives to be as easy as possible. Businesses hoping to compete in this modern marketplace need to adapt their customer-facing strategies to...
The Time for Chatbots is Now
With the overwhelming impact Covid-19 has had on contact centers, chatbots are becoming more of a requirement and not so much a choice. Implementing chatbots into your organization shouldn’t be a daunting project. With the right team and planning, you can start...
Is UCaaS the Work From Home Solution?
As companies scramble to deploy solutions that enable their employees to work from home effectively. A Unified Communications as a Service (UCaaS) solution provides the tools for collaboration, communication and coordination. It is time to get your work from home...
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722 E Market St.
Suite 102-AW
Leesburg, VA 20176
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